Learning the Ropes: Public communication for researchers

April 17, 2009

The 2009 annual meeting of the American Educational Research Association has drawn to a close, but for another day and a half 25 early career education researchers are still at work. They’re participating in an intensive workshop devoted to communicating research with the media.

Today the group heard from editors, reporters, and an influential researcher and public intellectual.

Before you continue reading my summary, please see the thoughtful post by participant Sara Goldrick-Rab, who goes out of her way to communicate effectively with the public and, in my opinion, serves as a model for how researchers can provide a valuable community service.

And see this post by my fellow panelist Reidar Mosvold on why he, as a mathematics researcher and educator, takes time out of his day to post to his blog.

Speakers  included Larry Gordon, the Los Angeles Times, who covers topics including college admissions, tuition, freshman performance, graduation rates, tuition, and measuring performance of charters.

Stephanie Banchero, Chicago Tribune, said that her paper does not write about research, qua research, i.e., don’t expect a press release to result in a big story. But the paper does use research findings to buttress or refute their stories, which tend to focus on the Chicago public school system.

Emily Alpert, Voice of San Diego, encouraged the early career researchers to consider what reaction do you want to provoke when submitting an Op-Ed piece.
It’s important also to make clear how one’s research relates to current events, or to a soccer mom. “Develop a ‘Cliff’s Notes’ summary of your specialty.”

Think tanks package their work very expertly, she said. They virtually write the story for you. Their press releases include directions: “Here is the nut paragraph,” and “here is contact information for 4 willing interview subjects. But we don’t see that in material released from universities.”

She notices a ‘schizophrenic’ attitude among universities when it comes to making faculty accessible to reporters. Some simply choose not to, while others distribute faculty guidebooks and even provide their home phone numbers. It varies from school to school.

Liz McMillen, Chronicle of Higher Ed, said there are many ways to organize an Op-Ed piece.
- The “everything you know is wrong!” approach,
- here is how to think differently about a problem.
In every case, though, make sure you show why the reader should care about your piece. Identify a problem, then offer your solution.
She discouraged Op-Ed writers from submitting the same piece to multiple publications at the same time.

Amy Stuart Wells, Teachers College, Columbia University, encouraged participants to find a news peg on which to hang the Op-Ed piece.
Demonstrate how you are an authority on the subject.
Show how your research interacts with a larger body of work.

Don’t write in academic jargon, she cautioned. “A couple days before writing your piece, don’t read any academic journals. Instead, read good popular journalism like you find in The Atlantic, The New Yorker, the NY Times, or Esquire. Analyze the cadence of the language, the voice, the sentence structure.”

Wells advised taking advantage of the news staff or PR staff in your college or university. Ask them to vet your piece, ask them to help you shop it around.
It’s good to develop a relationship with an editor. If someone accepts one of your pieces, keep working with that person.

Richard Colvin, Hechinger Institute, Columbia University, advised thinking broadly about the current news climate. Tie your research into the issues and themes people are broadly thinking about. Today’s issues for example would include the economy, income tax day, Somali pirates, and the anniversary of Columbine. For that matter, the anniversary of any important event can serve as a good news peg.

Linda Darling Hammond, Stanford University, was asked to speak about the role of the public intellectual. She said that a good public intellectual is someone who can translate their micro-level research into a broader set of systemic questions. Speaking out about your area of expertise is not an ego trip, she said; it’s about the public good.

She thinks of everything in terms of teaching, even when talking to politicians and policy makers. What does my audience already know? How can I connect with that? Who have they already spoken to? What can I build on?

Think how you can represent your work in terms of analogies and metaphors.

A public intellectual should have three main ideas to speak about. No more.

Timing is important. Watch the legislative calendar and agenda. Be prepared to give policymakers the information they need when they need it. The policy making timeline is very different from the academic timeline.

It’s OK to write an Op-Ed piece based on qualitative research. Qualitative research is credible if it is done impeccably. Qualitative research produces good stories, and lots of politics is driven by stories.

Policymaking follows two timelines simultaneously. There is the long arc of policy development and aggregating evidence (e.g., the global warming issue), but at the same time there’s the short-term, immediate process of getting bills passed.


2 reporters + 2 researchers = productive conversation

April 15, 2009

Education reporters and education researchers share overlapping interests and, although cooperation is good, there is much room for improvement.

That was the consensus of a panel Tuesday afternoon during the annual meeting of the American Educational Research Association (AERA)  going on this week in San Diego.

In a session titled, ‘From Wedge Issues to Substantial Dialogue: Education Research in the Media’ each panelist offered tips on how to get most from a researcher-media relationship.

From left: Graue, Jaschik, Wells, Moran

From left: Graue, Jaschik, Wells, Moran

“I am filing 3 stories today,” said San Deigo Union-Tribune education reporter Chris Moran, as he portrayed how newspaper industry buyouts and layoffs are exerting lots of pressure on editors and reporters. ” I need story ideas that will provide a lot of  quick hits.”

It’s good for researchers to have an ‘elevator pitch’ or ‘sound bite,’ he said, and even after long conversations with a reporter, researchers should expect to see their work represented in a very focused, limited way.

“Anecdotes are powerful,” Moran said. “I can strike gold with them. I  often lead a story with an anecdote.”

Other tips:
Reporters at local dailies like to use local experts. Know about school districts in your area.

If you are one of the first people to talk to me for a story you will have more of a voice in shaping it.

Make story pitches and research timely. Tie to current news stories.

Beth Graue is professor of education at the U of Wisconsin School of Education and interim director of the Wisconsin Center for Education Research. She said that as she translates her work for reporters, she does better work and develops a clearer clear idea of her work.

“I try to develop sound bites that are simple enough to tell a story, but complex enough to cover the topic, and so those two exist in tension,” she said.

“I know that most reporters write stories that include quotes from parents and teachers as well as from researchers,” she said.So when I interview I’m speaking on 3 levels at onece; to the reporter, to the reporter’s readers, and AROUND the other people he or she will probably quote.”

Graue has conducted several ‘reverse interviews.” Often she has spent an hour or 2 with a reporter about her research, but still the story has been wrong. So she has made a practice of interviewing the reporters about their writing. She has found that often a reporter writing about early childhood or kindergarten is writing a piece while trying to make an important family decision, so emotion is involved.

Reporters often ask her “How does one decide for an individual child?” And they often ask her what choices she has made for my own children.

Inside Higher Education’s Scott Jaschik (rhymes with classic) said “You guys should be up in arms that most people ignore what you do.”

He said education researchers should be getting more attention because their work is relevant and what they do matters.

But on the rare occasion when a newspaper runs a Page 1 story about research, it is usually about science research; very rarely about education research.

Jaschik recommended that when reporters ask the question “what are you working on?” researchers should be prepared to summarize their work with a single, simple declarative sentence.

“Know how to communicate WHAT MATTERS about your research,” he said. “I am amused when I go to conference presentations because researchers often spend most of their time talking about the study’s literature review and its methodology, but often run out of time before getting to their FINDINGS. Journalists want to know ‘why it matters.’”

As a good example of a publication that translates research findings into plain English he mentioned the magazine “Contexts” published by the American Sociological Association.  It’s written for a lay audience. It’s topical, and isn’t laden with footnotes.

Panelist Amy Stuart Wells of Teachers College, Columbia University, said that journalists and researchers should remember that they are helping to shape the public discourse and dialog.

“I think of education journalism and education research as two overlapping circles,” she said, and that it’s important for each to respect and have empathy for what the other does.

Reporters should know the researcher’s expertise, and researchers should know the reporter’s expertise.

Many interviews are conducted via email. But an important synergy takes place during live interviews and phone conversations, she said, as there is more room for give and take. “And our perspectives change. My best experiences have occurred when we make the time to talk live.”


Metamorphosis: Journalists describe an evolving industry

February 19, 2009

The poet Ovid wrote his 15-book Metamorphoses to describe the creation and history of the world. Three panelists addressing a group of campus communicators today at UW-Madison took one hour to paint a picture of a news business undergoing a metamorphosis nearly every day. News organizations scramble to keep up with technological changes while trying to navigate a tempest-tossed economy. They try to balance quality journalism with the desire to open up to submissions from citizen journalists.

UW Madison communicator Brian Mattmiller moderated as each panelist made brief introductory remarks then took questions from the audience of about 40 communicators from departments and schools around the UW Madison campus.

Sharif Durhams, Milwaukee Journal Sentinel, is part of a team reporting breaking news for the newspaper’s Newswatch service.  He said his news organization is putting more emphasis on new media, including mobile communication. Holding up his SmartPhone, he said “We want to go where our readers are. We want to be part of their day and part of their conversations.” He pointed us to the publication’s page of Twitter streams and to Newswatch, which aggregates headlines from internal sources and from the Asssociated Press.

Tim Kelley, who has held positions at Madison newspapers and at UW-Madison Communications, now directs online development for Capital Newspapers. He’s working on a number of new Web initiatives involving The Wisconsin State Journal, The Capital Times and other news sources, incuding WKOW Channel 27 TV. Here’s their multimedia page. Hey! here’s a video from last summer’s national slam poetry competition!

J.R. Ross edits WisPolitics.com, a news source for people hopelessly addicted to state politics. His site offers a subscription-based news service and a public portal to a wide range of political information.  Ross said that because his organization serves a niche audience it is somewhat immune to editorial pressures facing general news outlets. “Our audience may be an inch wide,” he said, “but it’s a mile deep.”

Although Wispolitics may not be an ideal outlet for news produced at UW-Madison, Ross said, its sister publication, Wis Business.com may well be. In particular, story ideas about new tech startups and other spinoff companies from UW madison research.


Education reporters to convene April 24

April 8, 2008

education writers association

At this year’s annual conference of the Education Writers Association one session I’m particularly looking forward to is called Digital Age. Scheduled panelists include MIT’s Henry Jenkins, USC’s Mimi Ito, and the MacArthur Foundation’s Connie Yowell.
The Meet the Reporters session is always useful, and the Buskin Lecture is always informative. This year D.C. Public Schools’ Michelle Rhee will speak. She was impressive on John Merrow’s recent PBS Learning Matters report.
Closing ceremonies will include the winners of the 2007 National Awards for Education Reporting, including the Hechinger Grand Prize for distinguished education reporting.


Researchers and journalists can work together

March 27, 2008

Education researchers should not be afraid to discuss their tentative research findings, said journalists on this morning’s AERA panel discussion. Speaking to a group of about 30 educators and communicators who wanted to lean more about communicating with journalists working in electronic media were
Alexander Russo, who blogs at This Week in Education and District 299: The Chicago Schools Blog
Andrew Rotherham, who blogs at Eduwonk and serves on the Virginia Board of Education
Jennifer Medina, New York Times education reporter, and
Richard Colvin, director of the Hechinger Institute at Teachers College Columbia University and who blogs at EarlyStories.
The session was sponsored by the Communication and Outreach committee of the American Educational Research Association.
Education researchers and communicators need to know what education stories are hot topics and be ready to have information to add to discussions of hot topics, they said.

Colvin

Among Colvin’s points: Researchers should consider writing executive summaries of their recent research go be prepared for talking with reporters.
Remember that, while reporters are trained to respect the authority inherent in peer-reviewed research, they work on tight deadlines and need information now. They can’t wait for years for your work to be peer reviewed and published. So don’t be afraid to talk about work in progress.

Medina

The New York Times’s Jenny Medina said she reads about a dozen blogs, once or twice a week. Blogs act as a filter for her; showing her what education issues are “rising to the surface.”
A good reporter, she said, knows that the researcher who offers qualified answers is probably more reliable than someone with strong black-and-white views.
Teachers and researchers should not hide from reporters. Most reporters want to talk to them. Open your doors and open your classrooms.
She also said she honestly would never write a story just about some report. Reports are valuable to inform stories and to inform discussion, but don’t expect your latest research report to take up an entire story.

Rotherham

The Education Sector’s Andrew Rotherham pointed to the cultural differences between academics and journalists: education research, and social science in general, reward caution and skepticism. But a journalist’s job is to tell readers what is going on right now. Researchers should keep in mind the reporter’s time pressures. They can help reporters do their jobs by being ready to refer them to other experts when necessary, and by not overstating the findings of their research. Remember that a lengthy interview may lead to only one quote in a story, but you are helping reporters do their jobs, and they appreciate that.

Russo

Alexander Russo pointed out that it’s important for researchers to talk to reporters because, if they don’t, the vacuum will be filled by someone else, perhaps with a very different agenda. Even when researchers don’t yet have conclusive findings, they can still play an important role in educating the reporter and the readers. Think tanks are pumping out Op-Eds and reports constantly, so researchers should make their work part of the discussion.


Duelling research reports

March 20, 2008

reports

“At least once a day I get an email or piece of actual mail touting some new study,” writes Laura Diamond of The Atlanta Journal- Constitution. “The pr person typically writes that this new study provides all the proof for why the nation or Georgia or Gwinnett County should try the latest education fad.”

Diamond also blogs at Get Schooled. Her recent post, “Anything you can research, I can research bettter,” has drawn 30 comments in two days. Here she voices a concern common to many reporters I’ve heard at conferences sponsored by EWA and AERA:

” … With all the contradicting reports and studies out there, what are we to believe? If we can’t trust these studies, how do we make informed decisions about what will work in our schools?”

Comments on the post range from knowledgeable to hysterical, and raise issues of a reporter’s need to understand statistics to a need to consider the source of funding for any given study.

Which study to trust? There are no easy answers, and I have no doubt this subject will be discussed at AERA’s annual meeting next week.


Press ‘play’ to listen

March 13, 2008

mitchell nathan

Many researchers here at the Wisconsin Center for Education Research are quoted in print; some appear on TV, and a few on the radio. But as far as I know this is the first time one has been embedded in a story as an audio clip.

Here Mitchell Nathan talks with Christian Science Monitor reporter Stacy Teicher Khadaroo about teaching and learning algebra, as part of a story covering the release of a new report by the National Math Advisory Panel.

(That in itself would not qualify the story as an example of social media, but the fact that you can post a link to the story on Digg and on del.icio.us, I think, does. )


Why one journalist blogs

February 28, 2008

zehr

Congratulations to Mary Ann Zehr on the one-year anniversary of her EdWeek blog, Learning the Language.
“I like the immediacy of the Web—how I don’t have to wait until the newspaper goes to press to report about something that comes across my desk,” she writes.
“And let’s face it, some of my blog entries are so nerdy—so focused on issues familiar only to educators who work regularly with English-language learners—that it would be hard to pitch them for the print version.”
–Mary Ann Zehr, Learning the Language


The collision between research and journalism

February 6, 2008

spin cycle

The recent Education Week article “Scientific Research and Policymaking” (6 February) caught my eye in particular because of reference to the new title “Spin Cycle: How Research is Used in Policy Debates” (Sage Foundation/Century Foundation, 2008). Communication and use of research is my bread and butter, so I gotta read this one. Sage was kind enough to send a copy, and I wasn’t surprised to see John Witte and Carl Kaestle mentioned among the manuscript reviewers: Witte because of his extended research on Milwaukee’s charter school system, and Kaestle because of his lifelong work on the history of US education. Both have conducted funded research through WCER (my employer) and their participation in the shaping of this book will make it all the more compelling for me.
Chapter 7 looks particularly engrossing: “How research reaches the public ear: old media and new,” with its sections about journalists’ skepticism toward research, what researchers and advocates think they know about communicating with the public, reporters’ training, and what the public wants.


Reporters and researchers live in different worlds

January 22, 2008

Andrew Rotherham’s provocative piece, “The Translators: The Media and School Choice Research,” goes far beyond media portrayals of school choice. It’s just that he uses that topic to illustrate “broader challenges the media face when translating research for public consumption.”
Rotherham is is co-founder and co-director of Education Sector and writes the blog Eduwonk.com.
Among the cultural gaps separating social science research from newsroom journalism:
Research usually offers nuance rather than stark contrasts, yet journalists often seek a definitive angle to build a story around.
Newspaper stories are point-in-time projects, while the social sciences accrete knowledge over time.
Despite their central role as translators and referees for the public, few reporters claim to really understand research methodology or feel competent to judge it. And professional development for reporters is a low priority at most media outlets.
Discrete pieces of research that do hit the public debate are often shorn of context. Yet research findings are generally part of a larger body of evidence and are not often definitive.
Most education writers approach the subject from the point of view of local schools, asking “Is it working?”, while such a question is inappropriate when applied to broad categories of schooling or to educational environments with substantial variation.

Rotherham’s article appears in the January 2008 issue of Phi Delta Kappan, Vol. 89, No. 5.