More examples of social media use

December 27, 2007

The January-February 2008 issue of IABC’s Communication World magazine covers business uses of social media for internal and external communication. Although we communicators in the education sector are not profit-driven, we can (and should, I believe) continue to adapt these ideas to our work.

I was happy to see that Kevin Keohane’s review of Andrew Keen’s snotty book, “The Cult of the Amateur,” agrees in large part with my rather huffy reaction.

Marc Wright discusses four ways to start integrating social media into internal communications, including staff directories user group forums, video library, and project wikis.

Shel Holtz writes about how social media can make an outdated intranet easier to use and make employees more productive.

C.C. Chapman’s article, “Making friends on the new media playground” discusses how to build online communities for your brand.

In “Blog logs a culture change,” Dianne Culhane discusses the Coca-Cola Company’s seven day Blog Blast, part of a larger 2006 initiative to encourage employees from the world over to meet in a virtual space and to talk freely about the company’s values.

Sue Khodarahmi’s article, “News vs. entertainment” shows that consumer magazines are less likely than newspaper web sites to use Web 2.0 tools.

In “Citizen-powered journalism Fills a void,” Angelo Ferando discusses how ordinary people share events in their world in (near) real time with blogs and camera phones.

Editor Natasha Nicholson asks us to identify our blog type: Are you a blaster? A trafficker? A philosopher?

And, finally, Debbie Kennedy ponders what Web 2.0 asks of us as communicators, and what role we communicators can play.

 

 


Creating creativity

November 29, 2007

No surprise that creativity manifests itself in many ways, but until yesterday I hadn’t heard that creativity manifests itself in four personality types: the explorer, the artist, the judge, and the warrior. All four types are needed for an organization to bring a new idea to fruition. Melanie Schmidt, founder of the Timpano Group, spoke about ‘Creating Creativity’ at yesterday’s meeting of the Madison IABC. I wish we’d had another hour with her. We had fun, and I came back with some ideas to implement. For example, I need to learn to ‘embrace the box’ before I can really begin thinking outside it.


IABC Madison networks on the pier

August 30, 2007

Yesterday members of IABC Madison enjoyed our annual Rite of Summer: networking on the pier at the Edgewater Hotel, overlooking Lake Mendota. The weather was threatening and turnout was a little light, but there were some new faces, and we were joined by a member from another chapter who was in town for another conference.

Lake Mendota Pier


Cultivate a story telling culture

April 25, 2007

Gathering people’s stories and cultivating a story telling culture can improve communications and business results, says Lori Silverman, who spoke at today’s lunch meeting of the IABC-Madison chapter.

Encouraging employees and business clients to tell their stories creates a powerful bond that improves workplace morale and leads to repeat business, she said.

Silverman drew from her experience as a business strategist, keynote speaker, and owner of Partners for Progress, a management consulting firm, as she shared examples of how stories have made a real difference. She said organizations are becoming more knowledgeable about using stories in marketing and branding, employee engagement, strategy deployment and internal and external communications.

She is author of  Wake Me Up When the Data Is Over: How Organizations Use Stories to Drive Results.


Julie Baron on employee communications

March 28, 2007

Chicago-based communications consultant Julie Baron, principal of Communication Works, discussed better employee communications at today’s meeting of the IABC-Madison chapter. Drawing from her experience at Motorola and NEC, she emphasized that communication professionals must become more than information disseminators and should act as strategic partners with the organization’s leaders.


Connecting the dots of business blogging

February 28, 2007

Paul Gibler of ConnectingDots discussed “Cutting through the blog fog” at today’s meeting of the IABC Madison chapter. Gibler drew from his many years of corporate communication experience and from managing his own consulting business and its related blogs. He shared examples of good corporate blogs, large and small, and how to use search engines and news aggregators. He cited Pew Internet studies of the blogosphere and showed how audience demographics, reputation management, and potential advertising income combine to make a case for business blogging. He also shared a wealth of blogging resources in print and online.


Tossing the tired old playbook

February 20, 2007

Phenomena like MySpace, Facebook, Second Life, Flickr and YouTube aren’t just web sites. They are platforms of collaboration, where sprawling and vibrant communities socialize, innovate, transact and learn, writes Anders Gronstedt in IABC’s Communication Bulletin. “This isn’t just a new set of tools to aid and complement existing approaches,” he continues. “Communicators who fall back on their tired old playbook, packaging and delivering an unending stream of numb monologues, deserve every tomato thrown their way by an unforgiving new workforce. Companies that innovate and transform communication, on the other hand, will be pioneering the way to a sustainable competitive advantage. That’s bad news for their competitors.”


On Air with social media

February 19, 2007

I enjoyed being a guest on the radio show On-Air With In Business, co-hosted by Joan Gilman and Jody Glynn Patrick. They were delightful hosts as we discussed new developments in social media and potential uses for business in this 40-minute segment (free download!). I met Joan at a meeting of the Madison chapter of IABC, of which I’m a member.


Talk, talk, talk. . . and listen

December 21, 2006

I met Joan Gillman at a recent IABC meeting here in Madison; in addition to her responsibilities at the UW-Madison School of Business (or perhaps as part of them), Joan cohosts, with Jody Glynn Patrick, the radio program of On-Air with In-Business Magazine. I’m set to talk about communications tech stuff on their show January 3.

UW-Madison graduate students participating in an interdisciplinary training program here at WCER attend a series of lunch time talks during the semester. On January 18 I’ll talk with them about using new media to communicate their research results as part of the Graduate Training Brownbag Series.

The Wisconsin Educational Media Association (WEMA) is a professional association of school library media and instructional technology professionals. They’re holding their annual conference in March; the theme is “Cultivating Success: Growing Information Literacy and Technology in Wisconsin.” I look forward to sharing with them about new media, and expect to come back having learned quite a bit.

The American Educational Research Association (AERA) holds its annual meeting this year in Chicago. Its Research Use special interest group works to understand and document how research is used to improve education policy and practice, and to foster improvement of dissemination and use of research findings. Along with Ron Dietel and Janet Angelis I’ll participate in a panel titled “What Works in Communicating Your Research to the World.”


Strategic planning, or, the Five Rocks

November 29, 2006

Put an empty fish bowl on your desk.
The fishbowl represents your life; 83 years total, plus or minus.
It has capacity, but it’s finite.
Now, decide the five most important things to you.
Health? Fun? Family? Work? Learning? Health? Spirituality? Marriage? Friends?
Now find five rocks, one to represent each of your priorities.
Place the five rocks in the fishbowl.
After they’re in, then you can start filling in all the spare spaces with gravel, sand, water.
But make sure to put the five rocks in first.

That’s strategic planning. And it applies to personal life and to business as well.

Today the IABC-Madison chapter heard Joan Gillman tell about choosing her five rocks. Joan is Director of Special Industry Programs, Executive Education, for the UW-Madison School of Business.

Joan’s office acts as a conduit between University resources and the business community. Part of her role is co-hosting a daily radio show, “On Air with In Business,” focusing on local business issues. Joan’s career is one of her five rocks. She loves what she does.

Joan was formerly Director of Madison’s Small Business Development Center, which serves 15,000 businesses (and those thinking about going into business) by offering counseling and courses in the areas of marketing, management, finance, and business feasibility.